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09/03/2021
Meagan G.
United StatesEarrings are great, Customer Service could use some work
I accidentally bought these earrings when I thought I was buying the chocolate doughnut earrings. I immediately contacted customer service to see about exchanging them and still haven’t gotten any communication from them. I’ve received the heart doughnut earrings and they are super cute, but not what I wanted.
09/04/2021
Shades of My Melanin
Hi Meagan, We answer all customer emails within 24 hours. We have searched our inbox and spam folders and cannot locate an email using either your name or email address. Please contact us at support@shadesofmymelanin.com and we will resolve this as soon as possible.
